SERVICE

SERVICE

Guangdong Claudy Sanitary Ware Technology Co.,Ltd.

PRE-SALE SERVICE

1. The company regularly or irregularly uses the form of business negotiation or technical support to introduce the company’s new products, publicity materials and related new product information to customer.
2. TThe company can design and develop various models of products according to customer requirements.

IN-SALE SERVICE

The company will set up a special person to answer and record the customer's telephone consultation;

Service
Service

AFTER-SALES SERVICE

1.For hydropower series sanitary ware products to carry out two years of quality maintenance, and pure electric series sanitary ware products to carry out one year quality maintenance.
2.According to customer requirements, the company can arrange technical engineers to guide the installation on site.
3.Arrange full-time after-sales service engineers in 30 provincial capitals in mainland China to solve customer service problems.
4.The company sets up 400 or 800 service telephone number to accept the customer’s consulting or product repair service.

WARRANTY SCOPE

1.In case of quality problems during the warranty period, we shall provide the repair consultation or exchange service of the spare parts.
2.For product failure caused by natural disasters or other irresistible factors, need to exchange the 
accessories, and we need to charge the cost of the accessories.
3.Due to human damage, improper use or animal gnawing, abnormal voltage and other non-product factors caused by product failure, the company charged service fees at market prices.

CONTACT

Claudy smart toilet phone: +86 760-2228 7799

Domestic after-sales service telephone: 4008-852-520  8008-307-955

Foreign sales service telephone: +86 760 2228 7907

Technical service telephone: +86 760 2218 7131

Customer complaint telephone: +86 760-2228 7922

Fax: +86 760-2228 7925

Claudy smart toilet phone:

+86 760-2228 7799

 

Domestic after-sales service telephone:

4008-852-520  8008-307-955

 

Foreign sales service telephone:

+86 760 2228 7907

 

Technical service telephone:

+86 760 2218 7131

 

Customer complaint telephone:

+86 760-2228 7922

 

Fax:

+86 760-2228 7925

Service